Privacy Policy

What we collect

• Purchases: your email address, name, billing details and order references from Stripe checkout. Stripe processes your card; we never receive your full card number.
• Your account: the email you used at checkout, plus a one-time sign-in link and session so you can see your downloads and licence codes.
• Licence activation: when you activate SIPHON or Governor Field Unit, we record a computer ID generated by the plug-in, your computer's name, and the date of activation and each check-in (about once a week). We use this to enforce the 3-computer limit, to let you free up computers, and to resolve payment disputes.
• Support chat and messages: what you write to us in the website chat (Crisp) or by email, messages sent through our former website contact form (retired in October 2026), and any email address you give us there.
• Newsletter (Field Notes): your email address and your consent and confirmation records. Signing up is optional and requires confirming your email.
• Affiliates: if you apply, your name, email, channel links, application, and referral records.
• Website use: pages visited, device and browser information, and how you arrived, through Google Analytics, Meta Pixel and Cloudflare Web Analytics. For spam protection and anonymous "recent activity" notices, we briefly process a protected (hashed) form of your IP address and a broad country. We do not store raw IP addresses for these features.

How we use it

To deliver your purchase and licence, run your account, answer support requests, send the newsletter you asked for, pay approved affiliates, protect against fraud and abuse, understand and improve the website, and measure our advertising. We do not sell your personal information.

Services we use

• Stripe (payments and checkout)
• Cloudflare (website hosting, databases, licence server, inbound email forwarding, web analytics)
• Resend (sending email)
• Crisp (website chat)
• Google Analytics and Meta (website analytics and ad measurement)
• Airtable (organizing our editorial work and business relationships)

These providers process information only as needed to provide their service to us, and may do so outside your country under their own data protection safeguards.

Cookies and tracking

We use storage in your browser to remember your privacy choices, keep you signed in, run forms and offers, and keep the chat working. Analytics and advertising measurement are on by default; you can turn either off in Cookie preferences at any time and still browse and buy. We honour Global Privacy Control by keeping advertising tracking off. If you allow optional storage, an affiliate referral can be remembered for up to 30 days.

How long we keep it

Order, licence and activation records are kept as long as your licence exists and as needed for accounting, tax and fraud prevention. Newsletter records are kept until you unsubscribe (we keep a record of the unsubscribe so we never email you again). Support conversations and other information are kept only as long as they are useful for the purpose they were collected for, then reviewed for deletion.

Your choices and rights

You can unsubscribe from Field Notes with the link in any email. You can ask us to access, correct, or delete your information, or to stop a particular use of it, by contacting support@proofoflifeaudio.com. We may need to keep some records where the law requires (for example, tax records). Depending on where you live, you may have additional rights, including the right to complain to your local data protection authority.

Children

Our website and software are not directed to children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date above. Significant changes will be highlighted on this page.